Terms of Trade
Echo Styles
Effective Date: 08 March 2025
These Terms of Trade govern the sale of products by Echo Styles (“we,” “us,” or “our”) to customers (“you” or “your”). By purchasing from our store, you agree to these terms.
1. DEFINITIONS
1.1 “Company” refers to Echo Styles.
1.2 “Customer” refers to any person or entity purchasing products or services from Echo Styles.
1.3 “Products” refers to custom-printed clothing and related items offered by Echo Styles.
1.4 “On-Demand Printing” means items are printed only when ordered and are not pre-stocked.
2. ORDERS & PAYMENT
2.1 Orders are processed through a print-on-demand service, and production begins only after payment is confirmed.
2.2 Orders must be paid in full at the time of purchase via the accepted payment methods.
2.3 Prices are in New Zealand Dollars (NZD) and include GST unless stated otherwise.
2.4 All orders are final once placed and cannot be modified or canceled after printing begins.
3. PRODUCTION & SHIPPING
3.1 Products are printed and shipped by third-party providers. Estimated production time is 9-12 business days, subject to demand.
3.2 Shipping costs are provided at checkout. Echo Styles is not responsible for courier delays caused by shipping carriers or customs processing.
3.3 Customers are responsible for providing accurate shipping details. Echo Styles is not liable for orders delivered to incorrect addresses provided by the customer.
4. RETURNS & REFUNDS
4.1 Due to the custom nature of on-demand printing, returns and refunds are not accepted unless the item is faulty or incorrect.
4.2 If an item is faulty or incorrect, customers must notify Echo Styles within 7 days of receiving the order with photos of the issue.
4.3 Refunds or replacements are only issued for verified defects and do not apply to sizing issues, change of mind, or minor variations in colour due to screen differences.
5. INTELLECTUAL PROPERTY
5.1 All designs and artwork are original and owned by Echo Styles and remain the property of their respective owner/s. You may not copy, reproduce, or use them without permission.
6. LIABILITY & DISCLAIMERS
6.1 Echo Styles is not liable for any indirect or consequential losses arising from delayed or faulty orders.
6.2 The company’s maximum liability is limited to the value of the order.
7. FORCE MAJEURE
7.1 Echo Styles is not responsible for delays or failures caused by events beyond its control, including but not limited to natural disasters, supply chain disruptions, or pandemics.
8. CHANGES TO TERMS
8.1 Echo Styles reserves the right to update these Terms of Trade at any time. The latest version will be available on our website.
9. GOVERNING LAW
9.1 These Terms of Trade are governed by the laws of New Zealand, and any disputes will be handled in New Zealand courts.
By placing an order with Echo Styles, you agree to these Terms of Trade.
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